Repeat Prescriptions

If you are taking regular medication, we will give you a repeat prescription. 

Ordering Your Prescription

The last year has seen a very notable increase in the number of prescriptions that we process on a day to day basis. The sheer volume of requests leads to more risk of mistakes being made and a workload that has begun to affect completion of other tasks in our desired timeframe. To meet this increase in demand we have increased our admin team staff hours and we have also made changes to the method for how patients can order their repeat prescriptions.

These are the options available listed in order of our preference (when it comes to prescriptions the written word is the least likely to lead to errors):

1) Use our online prescription ordering service through our practice website. Please use the link on the website homepage.

2) Send your request to our dedicated prescription email address: TAY.craigvineanprescriptions@nhs.scot  When sending your email please include your name, date of birth and your preferred place for collection of your prescription.

3) You can still phone the Surgery to order your prescription but now you will be asked to leave your prescription as a message on our new prescription voicemail. When doing so you will need to provide your name, date of birth, preferred collection point but most importantly the correct name and dose of the medication/s you wish to request.

4) Of course you can also order your prescription in person at the reception desk.

Medication Reviews

Patients on repeat medication will have their medications reviewed once per year by our practice based Pharmacy time. Should their be any changes to your medication they will contact you to discuss these.

The local Chemists are now asking that patients leave 7 days between ordering their prescription and collection from their chosen Pharmacy. Davidsons do a text message service to let you know when your prescription is ready, which you can sign up for at their chemists.